Last updated: [August 1, 2023]

This Privacy Policy describes how onelifeglow.com (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.onelifeglow.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). In this Privacy Policy, “you” and “your/yours” refer to the user of the Services, whether a customer, a visitor to the site, or another person whose information has been collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information collected to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and those of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term “personal information,” we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly:

  • Basic contact details: your name, address, phone number, email.
  • Order information: your name, billing address, shipping address, payment confirmation, email, phone number.
  • Account information: your username, password, security questions.
  • Purchase information: the items you browse, add to your cart, or wish list.
  • Customer support information: the information you choose to include in your communications with us, for example, when you send a message through the Services.

Certain features of the Services may require you to provide us with certain information about yourself. You may choose not to provide this information, but it may prevent you from using or accessing those features.

Information Collected via Cookies:

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including information about your device, browser, network connection, IP address, and other information regarding your interaction with the Services.

Information Obtained from Third Parties:

Finally, we may obtain information about you from third parties, including:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card, billing address) to process your payments in order to fulfill your orders and provide you with the products or services you have requested, as part of our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Provision of Products and Services:

We use your personal information to provide you with the Services to fulfill our contract with you, including:

  • Processing your payments,
  • Fulfillment of your orders,
  • Sending notifications regarding your account, purchases, returns, exchanges, or other transactions,
  • Creating, maintaining, and managing your account,
  • Arranging for shipping,
  • Facilitating returns and exchanges,
  • Allowing you to post reviews.

Marketing and Advertising:

We use your personal information for marketing and promotional purposes, such as:

  • Sending marketing, advertising, and promotional communications via email, SMS, or postal mail,
  • Showing you advertisements for products or services, including personalizing the Services and advertising on our Site and other websites.

Security and Fraud Prevention:

We use your personal information to detect, investigate, or act upon fraudulent, illegal, or malicious activities.

Communication with You:

We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use in connection with Shopify, please see https://www.shopify.com/legal/cookies.

Your Rights and Choices

Depending on your residence, you may have certain rights regarding your personal information. You can contact us at contact@onelifeglow.com to:

  • Request access to, deletion of, or correction of your personal data,
  • Withdraw your consent or limit the processing of your data.

Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please write to us at contact@onelifeglow.com.